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How to Add Mailboxes

It is possible that for your work you will need to see other people's or projects' mailboxes. This is quite simple to implement, however you will need permissions from whomever "owns" the account to actually see the requested folders.

 

To add a mailbox within Outlook

 

Click on Tools.

Click on  Account Settings....

 

Add Mailbox 1v2

 

Highlight the Exchange account and click Change...

 

AddMailbox2v3 

 

Click on More Settings ....

 

Add Mailbox 3v2

 

Click on Advanced.

 

Add Mailbox 4v2

 

Click on Add....

 

Add Mailbox 5v2

 

You will then need to type in the name of the account that you wish to have access to. If you do not know the exact name type in the first few letters and click OK. You will receive a list of the accounts that begin with those letters (just like the Global Address List). Click on the account you wish to see.

 

Click on Apply.

Click on OK.

Click on Next.

Click on Finish.

 

You should now be able to see the account in your Outlook Folder List. Click on the folder and it should open if you have the right permissions. If you do not, you will receive a message saying that Outlook is unable to display the folder.

 

Page last updated on 18 April 2011