E-Mail

EUI's E-mail is based on the Microsoft Exchange Server system referred to as BPOS (Business Productivity Online Suite). This new system was introduced recently and provides the following features:

10 Gigabytes of space for mailbox folders per user
can be accessed worldwide by your E-mail client without the need of a VPN connection and/or to go through your ISP's outgoing mailserver for sending mail
independent from EUI network and IT infrastucture (no downtime during EUI IT maintenance).

E-mail problems? A Microsoft service may be experiencing an interruption or a performance degradation.

Check for yourself by visiting Microsoft’s Online Services Health Dashboard . Just login the same as you would do for WebMail.

Using BPOS Mail

Configuring BPOS Mail

Getting Started with Outlook

Microsoft Outlook 2010 Personal Configurations

Microsoft Outlook 2007 Personal Configurations

E-mail Security

E-mail Request Forms

Using BPOS Mail

Using BPOS WebMail
Instructions for logging into the Webmail for the first time
Attachment Size Limitations
The maximum attachment size to send and receive in an E-mail
Out of Office (AutoReply) Notices via E-Mail
Send a personalised reply to senders whilst away from office
Mailbox Move FAQ
Frequently asked questions regarding the recent E-mail server migration, including functionality of the new E-mail system

Configuring E-mail Clients

BPOS Mail Client Configuration Settings
The basic parameters to connect to BPOS via an E-mail client or personal device such as mobile phones
Outlook 2003 or later (Windows)
A guide for configuring Outlook for use with BPOS in Exchange Mode using the Sign In Tool
Outlook 2007 (Windows) Without Sign-In Tool
Recommended only if the Sign In Tool is not compatible with your Operating System and/or does not work
Outlook 2011 (Mac)
A guide for configuring Outlook 2011 for use with BPOS in Exchange Mode using the Sign In Tool

iPad (iOS)
A guide for configuring iPad's built-in Mail client for use with BPOS in Exchange Mode
E-mail Client Configuration Examples
Hints for configuring other E-mail clients such as Thunderbird

Getting Started with Microsoft Outlook

Windows

Getting Started with Outlook 2010
Interactive Guide to the Differences between Outlook 2003 and 2007
This guide also applies to Office XP which is used at the Institute

Mac

Getting Started with Outlook 2011

Microsoft Outlook 2010 Personal Configurations

How to Create a New Profile using BPOS Sign-In Tool
Configure your E-mail account for use with Outlook 2010
How to Add Mailboxes
A guide to adding other personal or project mail accounts to your profile
How to Give Rights and Send on Behalf of Another Account
Allow others to send E-mails on behalf of a personal account
How to Create a New PST File
Create a backup of E-mails
How to Create Signatures
Create a personalised signature to include on outgoing E-mails and even add an image

How to Check the Size of Your Mailbox
Determine how much space is used by E-mails in particular folders
How to Resize the Fonts for all Folders and Mailboxes
Change the type and size of fonts
How to Remove Attachments from E-Mail Messages
Remove attachments from E-mails once downloaded to save space in the mailbox
Making the 'From' Field Visible, and Directing Replies to an Alternative Address
Specify which address to send E-mail from (if sending on behalf) or set the reply address to a different E-mail address
Setting Delayed Delivery
Use this option to set a specific date and/or time to send an E-mail

Microsoft Outlook 2007 Personal Configurations

These guides also apply to Outlook XP/2003 although specific instructions may vary.

How to Create a New Profile using BPOS Sign-In Tool
Configure your E-mail account for use with Outlook 2007
How to Create a New Profile without using BPOS Sign-In Tool
Recommended only if the Sign-In Tool is not compatible with your Operating System and/or does not work
How to Add Mailboxes
A guide to adding other personal or project mail accounts to your profile
How to Give Rights and Send on Behalf of Another Account
Allow others to send E-mails on behalf of a personal account
How to Create a New PST File
Create a backup of E-mails
How to Create Signatures
Create a personalised signature to include on outgoing E-mails and even add an image

How to Check the Size of Your Mailbox
Determine how much space is used by E-mails in particular folders
How to Resize the Fonts for all Folders and Mailboxes
Change the type and size of fonts
How to Remove Attachments from E-Mail Messages
Remove attachments from E-mails once downloaded to save space in the mailbox
Making the 'From' Field Visible, and Directing Replies to an Alternative Address
Specify which address to send E-mail from (if sending on behalf) or set the reply address to a different E-mail address
Setting Delayed Delivery
Use this option to set a specific date and/or time to send an E-mail

E-mail Security

Spam Quarantine
How to check if messages have been quarantined by the E-mail spam filter
The Outlook Junk E-mail Feature
How to further reduce the amount of spam arriving in your Inbox: works for WebMail too!
Outlook Blocking Potentially Unsafe Attachments
How to avoid attachments being blocked by Outlook's security measures

Phishing Scams and Fraudulent E-Mails
Information and tips on avoiding phishing and fraudulent mails
E-mail Viruses
Good practice guide regarding protection against E-mail viruses

E-mail Request Forms

Mail Forwarding
Start/stop mail forwarding to another E-mail address

Impersonal E-mail Account
Requests for impersonal mailboxes, e.g. project accounts (only accessible to authorised staff members)

Retired Staff E-mail Account
Keep your EUI E-mail account after retiring from the EUI

Using BPOS Mail

Configuring E-mail Clients

Getting Started with Microsoft Outlook

Windows

Mac

Microsoft Outlook 2010 Personal Configurations

Microsoft Outlook 2007 Personal Configurations

E-mail Security

E-mail Request Forms

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