The following guide can be used in case the Sign-In Tool fails and/or the operating system (i.e. Windows XP Home) does not support it.
Pre-requisites: you must first obtain the server settings by visiting your local Site Office .
1. Navigate to the Control Panel (Start > Settings > Control Panel) and click on Mail.
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2. Click Show Profiles... and type in an appropriate name for the profile. Click OK.
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3. Tick Manually configure server settings or additional server types and click Next.
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4. Select Microsoft Exchange and click Next.
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5. Enter the server details--(your username should be firstname.lastname@eui.eu)--then click More Settings.... Note: you should NOT click Check Name at this point.
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6. You will receive the following error message: “The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." Click OK.
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7. The Check Names dialogue box then appears. Click OK again and it should take you to the Microsoft Exchange settings box (i.e. what you usually get to from More Settings...).
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8. Click on the Connection tab. Under Outlook Anywhere tick the box which says Connect to Microsoft Exchange using HTTP.
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9. Click on Exchange Proxy Settings.... Under 'Use this URL to connect to my proxy server for Exchange' enter:
red002.mail.emea.microsoftonline.com
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10. Tick the 'On fast networks...' and 'On slow networks...' boxes and leave Proxy authentication settings as 'NTLM Authentication'.
11. Click OK twice to get back to the Add New E-mail Account window and click Next, then Finish.
12. Launch Outlook and select the appropriate profile.
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13. A “Connect to xxxxxxxx.red002.local” dialogue box should appear--enter “firstname.lastname@eui.eu ” (without domain) and your EUI password.
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14. If further “Connect to...” dialogue boxes appear, re-enter the same password. It may happen several times during the setup process. (Note: it may also prompt for the password several times whenever Outlook is started.)