Spam Quarantine on BPOS

E-mail accounts on BPOS are subject to the Microsoft Forefront Online Protection for Exchange anti-spam filter.

The Forefront Spam Quarantine filters out messages to your e-mail account that look like junk mail. Every 3 days you will receive notification of any messages that have been blocked in the quarantine. The notification gives you the possibility to recover any message that has been mistakenly classified as spam, or that you in any case wish to keep.

If you are anxious to check what may have been blocked and don’t want to wait 3 days, you can look at the quarantine directly at any time by following the instructions below. Keep in mind, however, that accessing the quarantine in this way resets the three-day interval before you will receive another notification.

 

Accessing the Spam Quarantine

1. Go to https://quarantine.messaging.microsoft.com . In the sign-in window, for your first access, without entering any user name or password simply click on “Need your password?”: 
   
   

    

      

2. In the new window that opens, enter your user name/e-mail address and click Send. 
   
   

    

      

3. You will get back a confirmation screen which you can safely ignore. You can just close it.
4. After a short time you should receive in your Inbox a new message from exmailer@microsoft.com containing a long URL for "setting or resetting your password". Go to the link provided and enter the password you want to use for Microsoft Forefront Online Protection for Exchange:
   
   

   

    

   Note that this can be the same as your password for EUI e-mail. In any case, whatever password you set or change in the Forefront Online Protection screen has no effect on your normal EUI e-mail/network password, which can only be changed via other means (see Changing Your EUI Password ).

5. As soon as you submit the properly completed password request, you will be sent to the Quarantine window. Here you will see a Junk E-mail folder containing any messages addressed to you that have been blocked as possible spam. 

The self-explanatory options allow you to manage the junk mail by moving messages to your Inbox or declaring them as “Not Junk”, which likewise moves them to your Inbox but also submits them to the Microsoft Spam Team for analysis so that in future similar messages may not be blocked; or you may simply delete messages. If you don’t delete, they will in any case disappear when the “expiration” date is reached.

From now on, every time you want to check the quarantine you can login again with the password you set or, if you forget it, just click "Need your password?" and set a new one.