Offering Assistance for Personally-owned Devices, such as:
Laptops:
- GNU/Linux Ubuntu
- Mac OS X
- MS Windows
SmartPhones and Tablets:
- Android
- iOS (iPhone, iPad, etc.)
- Windows Phone
Offering Assistance on:
We are afraid we can NOT help with Operating System re-installations, Malware cleaning, System backups and Hardware repairs!
First-Come-First-Served:
Regular schedule may change under special circumstances. Be sure to check below for any changes:
As of Monday, September 19th 2022, tha main Badia desk will move from office BF443 (c/o Welcome Unit) to BF040 (in the bank corridor).
Term Time Schedule (September to June inclusive):
|
(Bank Corridor, BF040) |
c/o Castello Common Room (SA-CA207) |
c/o ICT User Support office (VF044)
|
Monday |
09:00-12:30 13:30-18:00 |
no service
|
08:30-12:00 13:00-17:30 |
Tuesday |
09:00-12:30 13:30-18:00
|
no service
|
08:30-12:00 13:00-17:30 |
Wednesday |
09:00-12:30 13:30-18:00
|
no service |
08:30-12:00 13:00-17:30 |
Thursday |
09:00-12:30 13:30-18:00
|
no service
|
08:30-12:00 13:00-17:30 |
Friday |
09:00-12:30 13:30-18:00
|
no service
|
08:30-12:00 13:00-17:30 |
Off Term Schedule (July and August inclusive):
|
(c/o Welcome Unit, Badia Cloister, BF443) |
c/o Castello Commons (SA-CA207)
|
c/o ICT User Support office (VF044)
|
Monday |
09:00-12:00 14:00-17:00 |
no service
|
09:00-12:00 14:00-17:00 |
Tuesday |
09:00-12:00 14:00-17:00 |
no service
|
09:00-12:00 14:00-17:00 |
Wednesday |
09:00-12:00 14:00-17:00 |
no service |
09:00-12:00 14:00-17:00 |
Thursday |
09:00-12:00 14:00-17:00 |
no service
|
09:00-12:00 14:00-17:00 |
Friday |
09:00-12:00 14:00-17:00 |
no service
|
09:00-12:00 14:00-17:00 |
Contacts:
If you can't get to the desks at the above times, contact Portable Device Support via:
Support Policy:
For details on the level of support offered, please check Personal Laptop Use Policy at EUI and Best Effort Support Policy.
Page last updated on 05 September 2022