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Joint Sickness Insurance Scheme (JSIS) Contacts

Ispra Settlements Office 

Every Wednesday there is a courier service from the EUI to the Ispra Settlement Office, to send:

  • Claim Forms for Reimbursement of medical expenses
  • Dentistry (estimates and fees)
  • Orthodontics (estimates and fees)
  • Prior authorisations

In order to speed up the handling of the file it is essential to indicate on the envelope the TYPE of document included (claim for reimbursement, direct billing, requests for prior authorization, serious illness, estimates for dental treatments, etc.). Please refer to the addresses below.


Postal address - General Correspondence


Joint Sickness Insurance Scheme

Settlements Office - TP 730

I-21027 Ispra (Varese)


Claim for reimbursement of medical expenses


Joint Sickness Insurance Scheme

Settlements Office - TP 740

I-21027 Ispra (Varese)


General questions

Please note that the phone line for the JSIS members (+39 0332 785757) is available daily from 10 a.m. to 12 a.m. and from 3 p.m. to 4 p.m. except on Tuesday.

PMO Contact application: https://ec.europa.eu/pmo/contact/ 


Emergency for Hospitalisation (direct billing)

Tel. +39 0332 789966 

Fax +39 0332 789423

E-mail  pmo-ispra-prise-en-charge@ec.europa.eu


Health Screening


Rue de la Science 27, bureau 03/004


Tel. +32 2 29 53 866



JSIS Affiliation Rights

E-mail pmo-ispra-rcam-droits@ec.europa.eu


Page last updated on 17 September 2013