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Joint Sickness Insurance Scheme (JSIS) Contacts

Ispra Settlements Office 

Every Wednesday there is a courier service from the EUI to the Ispra Settlement Office, to send:

  • Claim Forms for Reimbursement of medical expenses
  • Dentistry (estimates and fees)
  • Orthodontics (estimates and fees)
  • Prior authorisations


In order to speed up the handling of the file it is essential to indicate on the envelope the TYPE of document included (e.g. claim for reimbursement, direct billing, requests for prior authorization, serious illness, estimates for dental treatments, etc.). Please refer to the addresses below.

Postal address for general correspondence

Joint Sickness Insurance Scheme
Settlements Office - TP 730
I-21027 Ispra (Varese)

Claim for reimbursement of medical expenses

Joint Sickness Insurance Scheme
Settlements Office - TP 740
I-21027 Ispra (Varese)

For general questions

The phone line for the JSIS members (+39 0332 785757) is available daily from 10 am to 12 am and from 3 pm to 4 pm except on Tuesdays.
PMO Contact application: https://ec.europa.eu/pmo/contact/ 

Emergency for Hospitalisation (direct billing)

Tel. +39 0332 789966 
Fax +39 0332 789423
E-mail  pmo-ispra-prise-en-charge@ec.europa.eu

Health Screening

Rue de la Science 27, bureau 03/004
Tel. +32 2 29 53 866
PMO Contact application: https://ec.europa.eu/pmo/contact/ 

JSIS Affiliation Rights

E-mail pmo-ispra-rcam-droits@ec.europa.eu

Page last updated on 10 August 2015