Before Your Arrival

 

Read the following and check whether there is anything that needs your, or our, attention:

 

Coming With Your Personal Laptop?

If you are coming with your own laptop, it would be good to:

• let the Secretary know beforehand, so that a working space without an EUI desktop PC can be arranged for you
• check with your current user support/network administrators if changes need to be done to your laptop's network configuration and/or network/internet security software in order to safely access other networks
• check if your laptop is compliant to EUI's minimum software and hardware requirments: at least Windows XP SP3, Mac OSX 10.6 Snow Leopard or Ubuntu 10 operating system, AntiVirus  and Firewall software and WPA2 WiFi Network Card  for wireless connection)
• renew any of your personal licenses for research software NOT available at the EUI which you are going to use whilst at the Institute
• check whether the research software you may need, is listed among those available for personal laptop use at the EUI  (and if you are eligible)
• inform us well ahead if you want to connect your laptop to you former Institution through EUI's network (via Remote Desktop Connection, TelNet, etc.) as specific ports on our internal Firewall may need to be opened 

 

Is Your Working Space IT Equipment Alright?

Depending on your status and Department/Programme/Project/Service of affiliation, you may or not be entiltled for a personal or shared room/office with a personal or shared desktop PC.

Ensure that your hardware and software needs fulfill your expectations:

• Computer Room PC Hardware Specifications  and Software for Researchers 
• Office PC Hardware Specifications  and Software for Academic and Administrative Staff 

Please note the ICT cannot readily provide software which is not part of the EUI standard  and/or may charge you for its purchase .

 

Do you Have Intensive Computational Needs?

If you have Remote or Parallel Computing  needs, please:

• ensure they fulfill your expectations (we can arrange a test account for you to test beforehand)
• check if the research software you may need is available
• let us know if you need them for your research only or for teaching as well

Please Note: although Citrix is scalable (whereas CASPUR is NOT), it may take time to procure extra concurrent seats, software licenses or CPUs.

 

Do You Have Any Special IT Needs?

For any special IT need or more detailed information on the IT Services offered, do not hesitate to get in touch with the ICT Administration  or directly with the IT User Support  of your affiliation.