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Discovery Tender, Q&A

Questions


1. We would like to ask for clarifications about Article 11-Penalties:

a) Could you please clarify the following sentence: “the Service Provider shall be charged a penalty of Euros 500.00 (five hundred/00) a day for each working day of delay for more than 2 (two) working weeks” ? Does it mean that you will start counting the days of delay, and consequently charging penalties, only after the second working week of delay? Otherwise, could you please explain?

b) By “support/maintenance time” you mean the period of time after the implementation is completed. Is it correct?

2. With reference to Art. 6 – Selection criteria – economic and financial capacity, We would like to know what it is intended for “closed accounts and published balance sheets”.

a) Is it required the evidence of our company registration to the Chamber of Commerce? If yes, is it also needed a copy of our submission receipt?

b) The registered balance sheets, the signed ones, are as a matter of fact, in Italian language, whereas we have a translated version in English of both balance sheets without signature. Should we send you both versions? Or is the English one sufficient?

3. Once the bid will be awarded, will you accept the standard contract of the winner company or will you provide your own contract? In this second case, we would like to view your contract before.

4. Is there a specific contract that this tender is leading to or the EUI will accept the standard terms and condition of our license?

5. Can you please give some further details on point:

C.9 How does the system accommodate rolling horizon-type access?

What feature of the discovery service are you referring to?

 

6. I kindly ask for a clarification about the sentence below (from TITLE I – General Information on the tender, pg. 7):

The EUI currently maintains the following infrastructure, with which the Web-Scale Discovery service should seamlessly integrate or provide for valid alternatives:

[…]

User authentication. We have three possible authentication methods:

  • Active Directory
  • EZProxy
  • Millennium Patron API

Does it mean that we should provide seamless integration for at least one of these 3 authentication methods? Or that we should integrate (or provide for valid alternatives) all of them? 

7. Does all the terms of "Article 12/effects of termination" shall apply for termination under the "trial period" as well?

8. In relationship to this article:

P. 12, Art. 6:  Requires “evidence of economic and financial capacity” via disclosure of two years of balance sheets “where disclosure of balance sheets is required under the company law of the country.”

We would like to submit the following question for your attention:

“Where the company law of the country does not require the disclosure of balance sheets for privately held companies that are not publicly traded, will the EUI accept an independent auditor’s report as evidence of financial capacity?”

9. could you please clarify what is the timeframe between the first invoice (issued after the implementation) and the second invoice (year 1)?

10. In Annex 4, page 2 you ask for a “ file containing a list of the content providers […] the knowledgebase is populated with”.

By “knowledgebase” do you mean the link resolver’s knowledgebase or the central index related to the discovery tool?

 

Answers


1.

a) We confirm that the EUI will start applying penalties only after the second week of delay. Please note that this will be based on the dates proposed by the Service Provider and agreed with the EUI in the project plan included in the contract.

b) No, it isn’t.  By “support/maintenance time schedules” the EUI refers to the response times to support and maintenance requests that the Service Provider proposes and agrees with the EUI in the service level agreement included in the contract. This will be applicable after the implementation is completed.

2.

a) Tenderers are required to submit the registration number at the Chamber of Commerce as required in the Annex I. Further documentation on the registration will be requested to the successful candidate.

b) Balance sheets will be accepted both in Italian and in English. Please send the signed ones, if possible.

3 & 4. The contract will list all the requirements specified in the Tender, TITLE I (in particular Articles 10 to 13). Specifications will be included as well as the content of the technical proposal.

The EUI may have some questions related to the terms of the licence which may be discussed, if need be, with the successful candidate.

Tenderers are however free to include the standard licence as an Addendum in the Technical Proposal. The licence will, except for those conditions which are part of the Tender Specifications for Technical and Economic Proposal, not be subject to the evaluation of the entire proposal.

5. The tenderer should specify how their Link Resolver system, together with the coverage database, handles access rights for individual titles which have a “rolling horizon” (also referred to as “moving wall”).

6. The information about authentication contained in Title I simply provides details about our current authentication schemes. Please refer to the specific questions about their implementation in Title II, section D.1.5.

7. Yes, they do.

8. Yes, this can be allowed in the present tender.

9. There is no specific timeframe for issuing the second invoice, as long as it is issued after the implementation.

10. As stated in the question itself by means of a reference to the actual article (Title II, C.4), the list pertains to the link resolver's knowledgebase. 

 

 

Page last updated on 05 September 2019

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