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Fostering effective online dispute resolution in the European judicial system

Insights from two different experiences

Add to calendar 2024-04-29 09:30 2024-04-29 11:00 Europe/Rome Fostering effective online dispute resolution in the European judicial system Online Online YYYY-MM-DD


29 April 2024

9:30 - 11:00 CEST




What are the needs and challenges that users face when conflicts emerge in the online context?

This event will create the opportunity to compare and discuss the results of two European-funded projects, namely the E-Justice ODR Scheme (led by EUI) and CREA2 (led by the Vrije Universiteit Brussel). The two projects address different perspectives of access to justice and the use of alternative dispute resolution, showing the needs and the challenges that users may face when conflicts emerge in the online context.

CREA2 project aimed at introducing Artificial Intelligence (AI) driven tools to assist natural and legal persons in resolving their disputes by applying innovative game-theoretical (GT) algorithms. The project output will help users to locate information of interest and follow them step-by-step through dispute resolution procedures.

On the other hand, the e-Justice ODR scheme project aimed at preparing an open specification, which is necessary to start developing open e-justice platforms for different purposes in multiple countries which will be able to communicate with each other and exchange data and documents, including cross-border cases and (in anonymised form) to train machine-learning services assisting the parties and the judiciary. The result is a non-descriptive list of the model processes, sub-process and forms that are contained in a Business Process Model and Notation (BPMN) file package that software developers can easily use, but also embeds considerations to protect vulnerable users in such processes. 

Event co-organised by: Justice Administration Research Association (JAR-Ass) 


Anna Van Duin


Federica Casarosa

Marco Giacalone

Zbynek Loebl 

Scientific Organiser(s):

Federica Casarosa (EUI)

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