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Travel Agency

The EUI's in-house Travel Agency is a branch of the Florentine Travel Agency Universalturismo.

It provides travel- and accommodation-related services to all members of the EUI, regardless of whether their activities are funded by the Institute or externally. It arragnes private travel and accommodation as well.

The main services provided by the Agency are: tickets for air, rail or sea travels, hotel bookings, restaurant bookings, local transport hire and rental.

Travel Agency Service Fees

  • flight ticket  (fee of €23.41)
  • train ticket (fee of €4.07)
  • individual/collective transport with or without driver (no fee)
  • hotel reservation  (no fee)
  • restaurant reservation  (no fee)
  • requests for cancellation or re-issuement of travel documents  (fee of €7.35)
  • other services (fee of €31.42) 
  • private service fees are the same as the ones for the Institute + discount for families


Bus Rental

Universalturismo has contracted rates with different bus companies. The tariffs are available here. In order to book a bus for an event organized by the EUI, please fill in the Bus Form and send it to the Agency.


The Agency is open at the EUI (Badia Fiesolana - Bank Corridor):

  • Monday-Thursday     8:30-17:30 
  • Friday                        8:30-17:00

The EUI onsite Travel Agency agents, Ms Gaia Garuglieri and Ms Nihla Lalli can be reached at [email protected] or by calling Int. 2265. Use these contact details when asking for travel- and accommodation-related services.

Universalturismo Direct Emergency Service is active outside the onsite Travel Agency opening hours, on weekdays from 18:00 to 9:00 and on weekends 24 hours a day.

Outside the onsite Travel Agency opening hours and the active hours of the Direct Emergency Service, please contact: 

  • Universalturismo
  • Viale Giuseppe Mazzini 15/A
  • 50132 Firenze
  • Tel. [+39] 0055 50391


EUI contact: [email protected], Int. 2321.


 Useful documents:

Page last updated on 26 August 2019