Travel Agency

Travel Agency Service Fees

• flight ticket  (fee of €23.50)
• train ticket (fee of €4.09)
• individual/collective transport with or without driver (no fee)
• hotel reservation  (no fee)
• restaurant reservation  (no fee)
• requests for re-issuement of flight tickets  (fee of €7.38)
• other services (fee of €31.42) 

• private service fees are the same as the ones for the Institute + discount for families

Bus Rental

ACI Blueteam has contracted rates with different bus companies. The tariffs are available here. In order to book a bus for an event organized by the EUI, please fill in the Bus Form and send it to the Agency.

Contact

The Agency is open at the EUI (Badia Fiesolana - Bank Corridor):

• Monday-Thursday     8:30-17:30 
• Friday                        8:30-17:00

The EUI onsite Travel Agency agent, Ms Gaia Garuglieri can be reached at [email protected] or by calling Int. 2265. Use these contact details when asking for travel- and accommodation-related services.

Outside the onsite Travel Agency working hours, you can contact the ACI Blueteam Direct Emergency Service by calling [+39] 031 927211. The Service is active on weekdays from 18:00 to 9:00 and on weekends 24 hours a day.

When neither the ACI's Blueteam Direct Emergency Service nor the EUI onsite Travel Agency's office are available (i.e. between 17:30 and 18:00 Monday-Thursday and from 17:00 to 18:00 on Friday), please contact the ACI Blueteam office in Florence:

• ACI Blueteam
• Viale Giuseppe Mazzini 15/A
• 50132 Firenze

• Monday-Friday, from 9:00 to 18:30
• Tel. [+39] 0055 50391

The EUI Travel Agency Customer Service can be reached at [email protected] or by calling Int. 2321.