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Travel Agency

The EUI's in-house Travel Agency is a branch of the Florentine Travel Agency ACI Blueteam (previously known under the name Universalturismo).

It provides travel- and accommodation-related services to all members of the EUI, regardless of whether their activities are funded by the Institute or externally. It arranges private travel and accommodation as well.

The main services provided by the Agency are: tickets for air, rail or sea travels, hotel bookings, local transport hire and rental.

Travel Agency Service Fees

  • flight ticket  (fee of €23.50)
  • train ticket (fee of €4.09)
  • individual/collective transport with or without driver (no fee)
  • hotel reservation  (no fee)
  • restaurant reservation  (no fee)
  • requests for re-issuement of flight tickets  (fee of €7.38)
  • other services (fee of €31.42) 
  • private service fees are the same as the ones for the Institute + discount for families


Bus Rental

ACI Blueteam has contracted rates with different bus companies. The tariffs are available here. In order to book a bus for an event organized by the EUI, please fill in the Bus Form and send it to the Agency.


The Agency is open at the EUI (Badia Fiesolana - Bank Corridor):

  • Monday-Thursday     8:30-17:30 
  • Friday                        8:30-17:00

The EUI onsite Travel Agency agent, Ms Gaia Garuglieri can be reached at [email protected] or by calling Int. 2265. Use these contact details when asking for travel- and accommodation-related services.

Outside the onsite Travel Agency working hours, you can contact the ACI Blueteam Direct Emergency Service by calling [+39] 031 927211. The Service is active on weekdays from 18:00 to 9:00 and on weekends 24 hours a day.

When neither the ACI's Blueteam Direct Emergency Service nor the EUI onsite Travel Agency's office are available (i.e. between 17:30 and 18:00 Monday-Thursday and from 17:00 to 18:00 on Friday), please contact the ACI Blueteam office in Florence:

  • ACI Blueteam
  • Viale Giuseppe Mazzini 15/A
  • 50132 Firenze
  • Monday-Friday, from 9:00 to 18:30
  • Tel. [+39] 0055 50391


The EUI Travel Agency Customer Service can be reached at [email protected] or by calling Int. 2321.


 Useful documents

Page last updated on 20 April 2020