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ICT Service

"Innovation across the EUI digital campus is at the heart of our mission."

Ingo Linsenmann

Director ad interim

Cybersecurity

Information security

Stay safe online with key recommendations. Remember, the EUI will never ask for your data or send suspicious links.

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What we provide

Discover how ICT supports the eui community and newcommers and what services you’re entitled to

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Helpdesk

The EUI Helpdesk is the single point of contact for all ICT support. Available in English and Italian, the Helpdesk provides first-line assistance, logs and tracks all requests through its ticketing system, and escalates issues to the appropriate technical units when needed. You can reach the Helpdesk via email, phone, or the self-service portal, ensuring quick and reliable support for the entire EUI community.

Have a question or need technical support?

EUI Helpdesk

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