The ICT Service supports the EUI community by providing the digital infrastructure, tools, and technical services required for daily work, teaching, research, and collaboration.
This section brings together the main macro-areas covered by ICT, offering a structured overview of the services, procedures, and support resources available.
Within each area, you will find a general overview of the services and processes currently offered by the ICT Service.
More detailed operational information, including technical guidelines, procedures, and internal resources, is available exclusively to members of the EUI community and can be accessed through restricted channels as needed.
Use the sections below to explore the different ICT service areas and quickly identify the support or information you may need.
Research & high-performance computing
IT tools supporting academic research, including HPC, specialised research software, and support for computational research
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Parallel Computing (HPC)
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Application Portal to Academic Programmes
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Computing Accounts
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My EUI Portal
Communication & Collaboration
Services that facilitate institutional communication and collaboration needs, including email, conferencing tools, and telephony.
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Email
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EUI Digital Collaboration Environment
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Mobile Services
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Telephone Services
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CRM - Customer relationship manager
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Office PCs
Network, connectivity
It encompasses wired and wireless networks, eduroam, VPN for remote access, and connectivity across campus.
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EUI Wi-Fi & Wireless Networks
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VPN Remote Connection access service
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File Storage & File Backup & Recovery
Accounts & Identity Management
Covers the creation and management of user accounts, password and authentication services, access rights, and identity management.
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Access for Conference Participants, Guests, Academic Collaborators and Contractors
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Password Management
Digital workspaces
Delivers digital workspace services enabling community members to perform day-to-day work via laptops, virtual desktops, and mobile devices.
Includes device management, printing, and other related support services.
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Assistive equipment and devices
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ICT software
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Printing Services
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Request ICT Equipment or Software
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Audio/Visual Services
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Events Registration
Web, digital & e-learning platform
Includes institutional websites, project and personal sites, intranet and public portals, digital applications and the learning management system that supports teaching, learning and training activities.
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EUI Academic Websites / Research Hub
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Personal Websites
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Institutional Intranet Portal
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The EUI Institutional website
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EUI Community Websites
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Learning Management System (LMS)
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Executive Education Portal & Registry tool
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Survey Tools
The ICT provides user support through a dedicated helpdesk, serving as the central point of contact for all ICT support requests, both online and on-site.