The ICT Service supports the EUI community by providing the digital infrastructure, tools, and technical services required for daily work, teaching, research, and collaboration.
This section brings together the main macro-areas covered by ICT, offering a structured overview of the services, procedures, and support resources available.
Within each area, you will find a general overview of the services and processes currently offered by the ICT Service.
More detailed operational information, including technical guidelines, procedures, and internal resources, is available exclusively to members of the EUI community and can be accessed through restricted channels as needed.
Use the sections below to explore the different ICT service areas and quickly identify the support or information you may need.
Research & high-performance computing
IT tools supporting academic research, including HPC, specialised research software, and support for computational research
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Parallel Computing (HPC)
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Research Software
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Application Portal to Academic Programmes
Communication & Collaboration
Services that facilitate institutional communication and collaboration needs, including email, conferencing tools, and telephony.
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Email (Office 365)
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Collaborative workspace service and AI integrations - Microsoft Teams and Zoom
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Telephone Services
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Mobile Services
Network, connectivity
It encompasses wired and wireless networks, eduroam, VPN for remote access, and connectivity across campus.
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VPN Remote Connection access service
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EUI campus network access (wired, wireless) service
Accounts & Identity Management
Covers the creation and management of user accounts, password and authentication services, access rights, and identity management.
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Access and Support Information for Conference Participants and Guests at the EUI
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Account for Academic Collaborators and Contractors
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Password Management
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Educational Federated Access (eduroam, eduGAIN)
Digital workspaces
Delivers digital workspace services enabling community members to perform day-to-day work via laptops, virtual desktops, and mobile devices.
Includes device management, printing, and other related support services.
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Available PC models
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Standard Digital workspace configurations
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Digital workspaces booking application
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Assistive equipment and devices
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Printing Services
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Audio/Visual Services
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Events Registration
Web, digital & e-learning platform
Includes institutional websites, project and personal sites, intranet and public portals, digital applications and the learning management system that supports teaching, learning and training activities.
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The EUI Institutional website
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Personal Websites
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EUI blogs
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Research projects HUB
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Learning Management System (LMS)
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Survey Tools
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Executive Education Portal
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ICT helpdesk
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On-site Support
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