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Contacts and FAQs

How to contact us and alumni frequently asked questions

For all communications write to alumni@eui.eu

Contact us

Frequently asked questions 

1. EUI Alumni Benefits

What am I entitled to as EUI alumni?

  • an EUI alumni email account (see section 2)
  • continued access to some IT services, including Office 365, OneDrive and Teams (section 3)
  • an EUI alumni card for on-site access (section 4)
  • on-site access to the EUI Library, limited borrowing rights, and remote access to selected online resources (section 5)
  • Wi-Fi access on campus (section 6)
  • printing on campus (section 7)
  • EUI alumni communication (section 8)

2. EUI Alumni email account

Several groups of former EUI members can get an EUI alumni account. Your email domain depends on your role at the EUI:

  • @alumni.eui.eu: Graduates of the EUI PhD, LLM, Master in Transnational Governance (MTnG) and MRes in Economics.
  • @alumniprofs.eui.eu: Former EUI professors.
  • @alumnifellows.eui.eu: Former EUI Fellows: Max Weber, Policy Leader, Marie Curie, Jean Monnet and Young African Leaders Programme Fellows.
  • @former.eui.eu: Former staff members (not auxiliaries or trainees); PhD, LLM, MTnG and MRes participants who did not complete their programme; academic and administrative assistants; researchers and fellows who visited the EUI for at least 6 months.

Wait for the expiry notification: Once you receive a notification that your @eui.eu account is expiring, contact the Development and External Relations Service (DEXT) at alumni@eui.eu.

EUI staff: Please request your alumni account before your contract ends to allow time to set up email forwarding and an out-of-office message before your @eui.eu account is deactivated.

No expiry notification? Please contact DEXT at alumni@eui.eu.

Please allow at least 5 working days for your request to be processed.

It keeps all your existing emails, folders and contacts, except for former EUI staff. You also need an active EUI alumni email account to get an EUI alumni card (see section 3).

No. If you were a researcher, fellow, student or professor, your EUI alumni account is set up as an alias on your existing inbox, so:

  • You lose nothing. Your emails, folders and contacts stay exactly where you left them.
  • You don’t need new login details. You log in with your current credentials. Emails sent to your old EUI email address still reach you. Messages sent to name.surname@eui.eu arrive automatically in your EUI alumni inbox, with no time limit. The only difference is that emails you send will show your new alumni address.

If you were a member of staff, this works differently: see “I am a member of staff leaving the EUI. What happens to my account?”

When your @eui.eu account expires, it is deactivated. A few months later the account and everything in it are permanently deleted. You will receive an email notification before the expiry date. If you are entitled to an EUI alumni account, request it at alumni@eui.eu before your account is deleted. 

Your @eui.eu account is deactivated the day after your affiliation with the EUI ends.

Your @former.eui.eu account is a new account, not a conversion of your current one, so your existing emails and files are not carried over. 

Before your contract ends, please:

  • back up anything you need from your mailbox and OneDrive. The ICT User Support Site Officers can help you import content into your new mailbox if needed;
  • request your @former.eui.eu account in good time (see “How do I request an alumni email account?”);
  • if you wish, ask for forwarding and an out-of-office message to be set up on your @eui.eu address. Forwarding is only set up on request and lasts for a limited time.

3. EUI Alumni IT services

Yes. Along with your EUI alumni email account, you keep access to:

  • the online version of Office 365, at office.com
  • OneDrive (100 GB of storage for EUI alumni, coming from 1024 GB)
  • Teams
  • Multifactor Authentication

*subject to change in the future

Yes:

  • Your mailbox capacity is reduced from 100 GB to 50 GB.
  • Outlook works only in a web browser.
  • The Office version installed on your computer can open documents but cannot edit them.

* subject to change in the future

4. EUI Alumni card

  • You need the EUI alumni card for on-site access to the EUI and the Library.
  • You can add credit to it for the canteen, the bar and printing.
  • The card does not open EUI entrances and exits at weekends. 

  • Make sure you have an active EUI alumni email account (see section 2).
  • Request the EUI alumni card at the Badia Control Room. There is a €5 processing fee.
  • Collect the EUI alumni card in person at the Badia Control Room, Monday to Friday, 10:30–12:30 and 14:00–15:30.

No. If you plan to get an EUI Alumni card during a visit, request your EUI alumni email account at alumni@eui.eu at least 5 days before you arrive. 

Not yet. Your EUI card stays active for 6 months after your defence. 

5. EUI alumni access to the EUI Library

  • On site: Monday to Friday, 8:30–22:30, with limited borrowing rights.
  • Online: because of copyright rules, you can access only selected journals and other paid resources from outside the EUI. Most other resources can only be used on campus. 

Your EUI card and EUI Library access rights will remain active for six months after your PhD thesis defence.

If you defended your PhD less than 6 months ago, your Library access is still active. Otherwise, plan ahead:

  • Request an EUI alumni email account 5 days before your visit, if you don’t already have one.
  • When you arrive, get your EUI alumni card at the Badia Control Room (see section 4).
  • Use the EUI alumni card to enter the Library.

If you don’t want an EUI alumni account, you can apply as an external Library user instead. Allow at least 3 days for processing.

6. EUI alumni Wi-Fi access

Yes. If you don’t have an EUI alumni email account you can request Wi-Fi access as EUI-Guest.

7. EUI alumni printing on campus

Yes. Add credit to your EUI alumni card and use it to print (see section 4). 

  • Print quota you paid for yourself is transferred automatically to your EUI alumni card.
  • Print quota provided by the EUI is not carried over.

8. EUI alumni communication

No. The EUI alumni newsletter is public, so anyone can subscribe by filling out this form.

Yes. Please fill out this form and we’ll keep you informed.


Page last updated on 06/11/2026

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