Skip to content
Home » Services and Admin » ICT Service » Known Issues » VPN Client: Failed to Enable Virtual Adapter

VPN Client: Failed to Enable Virtual Adapter

Problem

Cisco VPN Client installs fine but shows a "Failed to enable Virtual Adpater" error message after login screen:
 

VPN: Failed to Connect to Virtual Adapter
Figure 1: Failed to enable Virtual Adapter

 

Platform / Software Affected

 

Technical Explanation

A Registry key does not get properly updated during the installation of the Cisco VPN Client.

 

Solution

Download, extract and install the following patch:

VPN: Failed to enable virtual adpater - Windows 8 Patch

After extracting the patch from the archive, double-click on the 32bit or 64bit batch file according to the version of your Operating System.

For further information on how to find out the version of your Windows OS, click here.

 

 

Page last updated on 20 August 2017

Go back to top of the page