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Accessing the service

Making an appointment

The best way to schedule a first appointment is to send an email:

  • Directly to the psychologist of your interest, Gemma Fenton or Elisabetta Miglietta, if you already know with whom you would like to have a session with
  • To the Psychological Support Service general email account [email protected] if you do not have a preference for a specific psychologist. In this case, you will be assigned to one of the team depending on the caseload/waiting times.

If you have some specific days or times when you are not available, we suggest specifying that in the email. Appointments can take place in-person or online via zoom/skype*, please let us know if you are not in Florence and/or preferred to have online sessions.

You will receive an answer from us within 48 hours with an appointment offer.

*arrangements for in-person appointments may vary according to the Covid-19 government and university policies and risk level.

Waiting times

Waiting times vary depending on different factors: the period of the academic year, our caseload and your availability. Our current waiting time for an initial appointment is one to two weeks. Please let us know if you feel your situation is urgent and you will be prioritised and seen sooner.

Your Initial appointment

Before your initial appointment you will receive an email with a link to the online Psychological Support and Wellbeing Service Intake form and the The CORE-OM (Clinical Outcomes in Routine Evaluation – Outcome Measure). You will be asked to fill out both forms online. These records are strictly confidential and do not go outside the Service. Data from these records may be analysed as aggregated statistics and use for service reports.

The first appointment will be a chance to discuss and explore your concerns and experiences, understanding the helping option that would be most suitable for you. These options may include individual psychological support or short-term psychotherapy within our service, signpost to external services, psychiatric consultation or workshops.

Psychiatric consultations

If you need to arrange a psychiatric appointment, the Psychological Support and Wellbeing Service team regularly work with two psychiatrists that may be contacted directly. The first visit for EUI Researchers and STG Master students is covered by the EUI:

Page last updated on 06/12/2023

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