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eduroam Network Configuration for Mac OS X

 

The below guide has been tested on Mac OS X 10.5 (Leopard), 10.6 (Snow Leopard) and 10.7 (Lion). Screenshots are taken from Leopard thus may slightly differ from other versions:

 

 

Procedure

1. Make sure to be in range of an eduroam WiFi signal;

2. Be sure the AirPort feature is turned on - this can be done at the top of the Finder by clicking on the blue highlighted Wireless icon

 

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2. Once AirPort is on,click on the Wireless icon once to open the Wireless menu, then select the protected eduroam Network in order to attempt connection to it:

 

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3. Shortly afterwards, a pop-up window asking for 802.1x Authentication will appear. Please enter your credentials as follows:

User Name : [email protected] (for example [email protected])

Password : your_EUI_password

 

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Tick the Only use this password once box if you want to save the password in the Keychain, then confirm by clicking OK .

4. In the following Verify Certificate window, accept the 802.1x Authentication by clicking on Continue:

 

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5. If you want to verify whether the connection is active, click again on the blue Wireless icon. If the protected eduroam Network is ticked, connection has been successfully established. Also, once established, the Wireless icon will show the strength of the signal from the wireless access point (the more visible waves, the more strength):

 

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At this point, access to the network will be the same as a hard-wired connection.

 

Troubleshooting

If you fail to connect to the eduroam Network after following the above instructions, please check the following:

  • make sure you are in range of the eduroam WiFi and that its signal is constantly strong!

 

  • The eduroam Network can NOT be configured at the EUI as it is reserved for the use of externals ONLY!
  • You will necessarily need to configure the Network on the premises of one of the many eduroam partners. However, once configured at one partner, it will work on the premises of all other partners as well!
 
  • double check the spelling of your username and password
  • on older Macs with no built-in AirPort, ensure that your wireless NIC is installed correctly and that it uses an up-to date driver.

If you are still having problems, please contact Portable Device Support for further assistance.

 

 

Page last updated on 30 July 2019