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Housing and Covid-19: What if?

We would like herewith to provide some useful information on housing issues that EUI members are currently facing, both at the EUI residences and on the private market, and the dedicated support that is being provided.

It is almost impossible to cover all different cases, but you can find here below a list of the most relevant questions and the related answer:



1) I had booked an EUI Flat, but due to the circumstances I cannot come to the EUI on the previously established date: can I postpone the start-date of my contract? 

All newcomers having booked an EUI Flat and having to go through the mandatory two-week quarantine period can request that their contract start-date be postponed. Should newcomers have to cancel their reservation due to force majeure (= health emergency), they will receive their entire deposit back.


2) Where can I spend my quarantine period if I am renting a shared EUI Flat?

If you are subject to the period of mandatory quarantine in self-isolation, please take note of the following information:

a) If you already have a temporary place of residence where you can spend your mandatory quarantine period, please reach it in the shortest possible delay and only by private means of transport (airport transit is allowed, however without leaving the dedicated areas of the terminal).

Please note: due to existing COVID-19 protocols at the EUI, it is not possible to spend the mandatory quarantine period at the EUI flats (except if you are renting an entire flat).

 b) If you don't know where to spend your mandatory quarantine period, please be informed that the EUI has finalized an agreement with the Student Hotel for a special rate of 73.90 €/day reserved to EUI members (including meal treatment), with the following conditions:

    • To book the Quarantine Short Stay Package, EUI members can reserve directly on The Student Hotel website at the following link: https://www.thestudenthotel.com/florence-lavagnini/stay/hotel-stay/
    • Once here, insert your dates with a minimum 7-night stay, and plug in the code 'QUARANTINE'
    • The rate is 46 euro per night for a queen bed 160x200 (Fully-equipped room with modern en-suite bathroom, single bed size, marble floor, flat screen TV, air-conditioning, Wi-Fi. Maximum occupancy is one person) Extra: City tax of 4.90 euro for first seven nights
    • Regarding the all-inclusive 3-meals room service, the price is 30 euro per day and you can book this meal package in the Hotel upon arrival

c) In alternative to the Student Hotel, other 3-4 stars Florence hotels offer contracted rates (meals included) for the quarantine period. If you are interested in this option, please contact the EUI official Travel Agency to ask for quotes, payment conditions, and availability.

d) If you plan to spend the mandatory quarantine period in Italian cities other than Florence, please contact the EUI official Travel Agency to ask for quotes, payment conditions, and availability of hotels.

e) To purchase food and/or other basic items during the self-isolation period, you can take advantage of the following platform (also available in app format): https://glovoapp.com/en/fir

f) For any other emergency/urgent needs, please refer to the EUI emergency contact number +39 055 4685999 (EUI control room), active 24/7


3) Whom should I notify upon my arrival in Italy?

Upon arrival, please do not forget to notify the Italian Health Authorities for the Florence area by calling +39 055 4385851 and the EUI HSSO (Health, Safety and Security Officer) by sending a mail message to [email protected] providing your name and contact details.

You must also register yourself at this link as soon as you arrive to your apartment/hotel: https://www.prevenzionecollettiva.toscana.it/welcome/pages/segnalazione_estero.html#1



1) I am renting a flat in Florence/Fiesole through FHS but I left Florence before the lockdown: can I get a suspension of the rent or a reduction due to the circumstances ? Is there a Governmental provision to be advocated ?

Please note that the Decrees issued so far by the Italian Government do not foresee any reduction on rental fees concerning lease agreements on the private market: landlords are therefore taking individual decisions to reduce or suspend rents/utilities. 

Please note: in these specific cases you are strongly invited to contact FHS, who will assist you and provide negotiation on individual basis.


2) I have booked a flat on the private market with FHS, but due to the circumstances I can no longer come to the EUI so I had to cancel my reservation: what happens to the deposit I have already paid ?

All newcomers having booked an EUI Flat between March and September 2020 on the private market through FHS and having to cancel their reservation due to force majeure (= health emergency) will receive the best possible assistance by FHS staff in negotiating the eventual refund of the booking deposit.


3) I have received a request of renewal of my lease contract for the next academic year from FHS but I do not know yet if I can or wish to renew: what shall I do?

The email about the eventual renewal of existing rental contracts for the next Academic year refers to the GENERAL INTENTION of the tenant, and does not entail any legal obligation to extend the contract itself: practically speaking, FHS needs to have a clear overview of properties available for the next academic year to be offered to newcomers, in order to provide a proper service to EUI prospect users.

We are all very much uncertain about what is going to happen in the next months, but it is also crucial to plan future developments taking into account the eventuality that academic activities resume as usual.

This said, all researchers who are currently uncertain about the possibility of renewing their contract or who need more time to decide, are invited to contact directly FHS to negotiate the extension of the deadline.


4) I would like to confirm a flat for the next Academic year through FHS but I don’t know if I can come to Florence in September: what happens if I book ?

Before confirming the rental you should clarify with FHS the refund conditions of the deposit in case you are unable to come to Florence due to force majeure, as they might change from one landlord to the other. FSH will do their best to guarantee the negotiation of the safest conditions for your contract.


Please do not hesitate to contact the Housing Office for any further enquiries you might have: we will do our best to accommodate all requests and provide help and support as far as possible !




Page last updated on 19 April 2021

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