The reimbursement of medical expenses must be claimed within 12 months from the date stated on the medical bill:
Online Reimbursement Procedure
The online claim for reimbursement of medical expenses is available only after your enrolment has been completed. To submit an online claim, please access your personal Cigna account (under ‘Claims’).
N.B. When claiming reimbursement online, you are advised to keep a copy of your claim form and the originals of your medical bills for at least two years.
Reimbursement Procedure by Postal Mail
If you have subscribed to the Cigna policy but are not yet in possession of a Cigna card, personal reference number and/or password, you can still claim your reimbursement by post.
Please download, complete the Cigna Claims Form nd send it, together with the originals of your medical bills to: Cigna • P.O. Box 69 • 2140 Antwerpen • Belgium
N.B. You are advised to keep a copy of the request form and of all medical bills for at least two years.