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VPN Missing After Installation



After running the installation file to install Cisco VPN, the software does not seem to be installed. This is due to the system not being re-started correctly.

The following message shows after installation:



Figure 1: VPN needs to restart system


If you click OK the system appears to restart quickly and VPN is not installed.



Platform / Software Affected

  • Windows Vista
  • Windows 7


  1. Run the installation file again;
  2. When the message above prompts you to restart, click Cancel;
  3. Restart the system manually - you should now see VPN installed.

Page last updated on 17 August 2017

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