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Printing Services for Guests to the EUI

Guests to the EUI can use the various public Multifunction Printers around the campus in order to print and make copies upon registering to the EUI myPrint Portal and buying sufficient credit (print and copy quota):



myPrint: Creating an Account

Before you can make use of EUI's printing services you need to create an EUI myPrint account on the EUI myPrint portal as per below instructions:

  1. point your browser to the following URL:

    For your convenience, the portal is reachable as well from the Quick Links of ICT Service's homepage.

  2. Click on Create account and follow the online instructions: you will need to provide a valid email address and choose a password. Make sure the password satisfies the minimum security requirements, type the captcha then click on Create account to proceed:
    Figure 1: creating an account

  3. You should soon receive a verification email sent to the address you provided upon creation of the account. Click on the link in order to confirm your email address and activate your EUI myPrint account:
    Figure 2: confirming your email address

  4. Once you have confirmed your email address you will be redirected to the EUI myPrint portal for your first login. You will receive as well another email with your 8-digit numeric personal User ID:
    Figure 3: personal User ID

  5. While you are logged into the portal, click on Your personal myPrint ID and take note of it. This is a unique and personal code needed in case you want to print from the Guest PCs in the Library:
    Figure 4: personal myPrint ID

    Please Note: your personal User ID and your personal myPrint ID codes are different and serve different needs:

    User ID: to purchase credit and to access the multifunction printers

    myPrint ID: to print from the Library Guest PCs

  6. If, for any reason, you lose the email with your User ID, simply login into the portal and got to MyProfile menu (top right) followed by Change User-ID;

  7. If you forget your password, just click on the Forgot your password? link at the login page of the myPrint portal and follow online instructions. 


Buying Print and Copy Quota

Before you can start using any of the printing services available at the EUI, and assuming you already received your User ID, sufficient print and copy quota (print credit) needs to be purchased from the machine at the Library entrance:

  1. Select Add to Account from the touchscreen on the machine:
    Figure 5: main menu

  2. On the following window, simply touch the screen once:
    Figure 6: touch screen to start credit purchase

  3. Type your 8-digit User ID followed by Enter arrow to continue:
    Figure 7: entering personal 8-digit User ID

  4. Insert the exact amount (in coins or bills) you want to purchase (e.g. €5 = about 130 b/w pages) followed by End to confirm. The total credit wiil be shown on the display:
    Figure 8: credit receipt and final balance

  5. Allow a couple of minutes for the credit to be addedd to your account.


Please take note of the following when purchasing credit:

Cost of Pages (in euro) per Format
 B/W 0.0384   0.0768  0.0768  0.1536
 Colour  0.0838  0.1676  0.1676  0.3352
  • No change given form the machine
  • Any unused credit will NOT be reimbursed


Printing from the Library Guest PCs

In order to print from the Library Guest PCs (sometimes referred to as JackPCs) you will need:

  • your personal 6-digit alphanumeric myPrint ID (to be found on the main page of the myPrint portal once logged in);
  • sufficient (print) credit.

When you are ready to print, follow the below instructions:

  1. send the document to print from whithin the software you are using as you would normally (e.g. via File \ Print), choose your preferred print settings then Print;

  2. in the following screen, type your personal myPrint ID (6-alphanumeric digits) while not changing any other setting, then click OK when ready to print:

    Figure 9: inserting personal myPrint ID

    Please Note: there will be no warning if you mistype your myPrint ID. the job will simply not be sent to the printer. Consider this if your job does not appear in the print queue!
  3. once sent, you can retrieve your print-out from any public printer at the EUI campus.


Printing from your Personally-owned Device

Once you have created your myPrint account and have a valid User ID, there are several ways to print from your personal devices like laptop, mobile phone or tablet: just choose the one which suits you best:

via myPrint Portal

This method is very practical if you already have a file (image, Word document, PDF, etc) of what you want to print.

  1. login into myPrint and from the main menu, choose your preferred format (B/W or Colour, Simplex or Duplex, Staple on or off) and number of Copies;

  2. browse to the file you want to print by clicking on the Browse button;

  3. Once ready, click on Print to proceed:
    Figure 10: printing via myPrint

  4. Find out further below how to retrieve your print-outs from any public multifunction printer at the EUI.


via Email

This method is very practical to print emails, attachments or files in general and is covenient from smaller devices like mobiles and tablets.

Just follow instructions available here.

For further information about the differences between email and app printing (see below), click here.


via App

This method is convenient for devices like mobiles and tablets and is practical as it gives you more control on the printing formats than printing via email.

Just follow instructions available here.

For further information about the differences between email and app printing, click here.


Retrieving Print-outs and Photocopying

In order to retrieve your print-outs or be able to make photocopies, you will need:

  • your persoanl 8-digit numeric User ID;
  • sufficient (print) credit.

You can use any of the public MFPs available at the EUI campus: just type in your User ID on the numeric keypad of the touchscreen to access it.

For printing, follow detailed instructions available here.

For copying, follow detailed instructions available here.



Page last updated on 23 November 2017

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