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Which ICT User Support Office Should I Contact?

Below you can find the list of local ICT User Support Offices to contact depending on your affiliation/status. For more information on each Office, please see as well ICT User Support Offices. 

Alumni and Retired Staff should contact the support office of their former Academic or Administrative Unit or visit Portable Device Support when on campus.
 
Please Note: if you need assistance on personally-owned devices (such as laptops, tablets or smartphones), you should contact Portable Device Support instead.
 

 

 

 

Academic Unit

Contact

Office

Ext.

Phone

Academy of European Law
(Villa Salviati)

 via  EUI Helpdesk SA-MN280

2600

[+39] 055 4685 600
Department of Economics
(Villa La Fonte) 		 via EUI Helpdesk VF044 2600 

[+39] 055 4685 600

Department of History and Civilization
(Villa Salviati)

 via  EUI Helpdesk SA-MN280

2600 

[+39] 055 4685 600

Department of Law
(Villa Salviati)

 via  EUI Helpdesk SA-MN280

2600

[+39] 055 4685 600

Department of Social and Political Science
(Badia Fiesolana and Villa Sanfelice)

via  EUI Helpdesk

BF147 2600 

[+39] 055 4685 600

Florence School of Transnational Governance
(Palazzo Buontalenti)  

 via  EUI Helpdesk BTD2109 2600

[+39] 055 4685 600 
Historical Archives of the European Union
(Villa Salviati)		 via  EUI Helpdesk SA-MN280

2600

[+39] 055 4685 600
Library
(Badia Fiesolana)		 via  EUI Helpdesk BF147

2600 

[+39] 055 4685 600
Max Weber Programme
(Badia Fiesolana) 		 via  EUI Helpdesk BF147 2600 [+39] 055 4685 600

Robert Schuman Centre for Advanced Studies
(Villa Schifanoia, Casale, Villino, Villa Raimondi and Convento)  

 via  EUI Helpdesk LI001 and SD038 (on appointment) 2600

[+39] 055 4685 600 


Administrative Unit

Contact

Office

Ext.

Phone
Academic Service
(Badia Fiesolana)		 via  EUI Helpdesk BF147

2600 

[+39] 055 4685 600
Accounting Service
(Villa Il Poggiolo)		 via  EUI Helpdesk -

2600 

[+39] 055 4685 600

Budget & Financial Service
(Villa Malafrasca)

 via  EUI Helpdesk BF147

2600 

[+39] 055 4685 600
Communications Service
(Badia Fiesolana)		 via  EUI Helpdesk BF147

2600 

[+39] 055 4685 600

Development and External Relatations Service
(Badia Fiesolana)

 via  EUI Helpdesk BF147

2600

[+39] 055 4685 600

Human Resources Service
(Palazzo Buontalenti)

 via  EUI Helpdesk BTD109

2600

[+39] 055 4685 600
ICT Service
(Villa Il Poggiolo)		 via  EUI Helpdesk -

2600 

[+39] 055 4685 600
Internal Audit Office
(Villa Il Poggiolo)		 via  EUI Helpdesk -

2600 

[+39] 055 4685 600

Language Centre
(Convento)

 via  EUI Helpdesk SD038 (on appointment)

2600

[+39] 055 4685 600
Office of the Chief Operating Officer
(Badia Fiesolana)		 via  EUI Helpdesk BF147

2600 

[+39] 055 4685 600
Office of the President
(Badia Fiesolana)		 via  EUI Helpdesk BF147

2600 

[+39] 055 4685 600
Office of the Secretary General
(Badia Fiesolana)		 via  EUI Helpdesk BF147

2600 

[+39] 055 4685 600
Real Estate and Facilities Service
(Badia Fiesolana)		 via  EUI Helpdesk BF147

2600 

[+39] 055 4685 600

 

Page last updated on 25 June 2025