Offering Assistance for Personally-owned Devices, such as:
Laptops:
- GNU/Linux Ubuntu
- macOS
- MS Windows
SmartPhones and Tablets:
- Android
- iOS (iPhone, iPad, etc.)
Offering Assistance on:
We are afraid we can NOT help with Operating System re-installations, Malware cleaning, System backups and Hardware repairs!
First-Come-First-Served:
Regular schedule may change under special circumstances. Be sure to check below for any changes:
As of Monday, June 2nd 2025, tha main Badia desk will move from office BF065 (in the bank corridor) to BF443 (inside the EUI4U office).
Term Time Schedule (September to June inclusive):
| |
c/o EUI4U office (BF443) |
c/o ICT User Suport office (SAMN280) |
c/o ICT User Support office
(VF044)
|
| Monday |
09:00-12:30
13:30-18:00 |
no service
|
08:30-12:00
13:00-17:30 |
| Tuesday |
09:00-12:30
13:30-18:00
|
no service
|
08:30-12:00
13:00-17:30 |
| Wednesday |
09:00-12:30
13:30-18:00
|
no service |
08:30-12:00
13:00-17:30 |
| Thursday |
09:00-12:30
13:30-18:00
|
no service
|
08:30-12:00
13:00-17:30 |
| Friday |
09:00-12:30
13:30-18:00
|
no service
|
08:30-12:00
13:00-17:30 |
Off Term Schedule (July and August inclusive):
| |
c/o EUI4U office (BF443) |
c/o ICT User Support office
(SAMN280)
|
c/o ICT User Support office
(VF044)
|
| Monday |
09:00-12:00
14:00-17:00 |
no service
|
09:00-12:00
14:00-17:00 |
| Tuesday |
09:00-12:00
14:00-17:00 |
no service
|
09:00-12:00
14:00-17:00 |
| Wednesday |
09:00-12:00
14:00-17:00 |
no service |
09:00-12:00
14:00-17:00 |
| Thursday |
09:00-12:00
14:00-17:00 |
no service
|
09:00-12:00
14:00-17:00 |
| Friday |
09:00-12:00
14:00-17:00 |
no service
|
09:00-12:00
14:00-17:00 |
Contacts:
If you can't get to the desks at the above times, contact Portable Device Support via:
Support Policy:
For details on the level of support offered, please check Personal Laptop Use Policy at EUI and Best Effort Support Policy.
Page last updated on 25 June 2025