Close sidebar Home » Services and Admin » ICT Service » Policy Documents Open sidebar menu Policies Acceptable Use Policy The ICT Service has many polices to ensure that the level of service provided is consistent, resources are used appropriately, and that users are informed of certain routine procedures. These policies and agreements require the cooperation of both the ICT Service and the User. Those joining the EUI are expected to abide by the Acceptable Use Policy (AUP) in addition to policies listed below. Email Good practice rules for mass mailing EUI distribution Lists Guidelines for the use of internal EUI distribution lists Current distribution lists Mail forwarding Equipment, Software & Services Admin rights policy Asset management procedures for ICT and REF Services Assigned equipment policy Cluster (HPC) usage policy Collaboration tools policy (Teams and SharePoint) Computer usage policy Equipment disposal policy Personal laptop use policy Printing services policy Remote patch management and cloning policy Server shutdown policy Service mobile policy Software policy Standardisation policy Telephone policy Zoom Cloud Storage policy Governance Collaboration tools policy (Teams and SharePoint) Governance requirements of contractors and persons employed by contractors (Contractors' Policy) Identity and Access Management (IAM Policy) Zoom Cloud Storage policy Network Network policy Firewall policy Using a personally-owned device on the EUI network Purchases & Procurement Procurement policy for ICT equipment Procurement service level agreement Subsidy for laptop purchases for researchers Security & Privacy Combating ICT resources misuse and hacking: guidelines and policy DATA folder policy Data protection for ICT Service surveys Governance requirements of contractors and persons employed by contractors (Contractors' Policy) Identity and Access Management (IAM Policy) Storage disposal policy Strong password policy Virus protection policy Support Service and support to ICT Service Catalogue technology and computing equipment meeting standards Service and support for non-standard computing equipment Support on "Best Effort" Supported OS policy Support to personally-owned devices Page last updated on 23 October 2023